A Frustrating Encounter with Yahoo: My Emails Disappeared!

It’s a day that no one wants to experience: logging into your email only to discover that two decades of correspondence has vanished without a trace. Recently, I was shocked to encounter this very situation with my Yahoo email account.

Upon signing in, I was met with a pop-up notification alerting me to a transition to “new Yahoo,” which stated that there had been no activity on my account for the past twelve months. This was puzzling, as I had recently verified my email through other services with confirmation codes. I don’t typically send emails — primarily, I use my Yahoo account to receive messages — so I brushed it off at first.

However, when the email interface finally loaded, my heart sank: my inbox, sent items, and every other folder were completely empty. After a moment of disbelief, I attempted to locate customer support, but it seems that Yahoo’s contact options are limited, with the primary avenue being a paid phone service. In addition, my attempts to seek help on the Yahoo subreddit were thwarted as my post was removed by the Reddit filter.

Feeling the pressure, I turned to my other Yahoo account, one that contains years of valuable emails. In a hasty effort to back up my data, I tried to access the “Manage My Account” page, only to be met with an error message proclaiming, “something went wrong!” Furthermore, the link to download my data (https://mail.yahoo.com/getmydata) failed to function as well.

The thought of losing 20 to 25 years of collected data is distressing. I find myself in urgent need of advice or insights from anyone with similar experiences. If you have faced this issue or have tips on how to salvage your Yahoo emails, your guidance would be immensely appreciated. Thank you for your help!